Reference

How hobimain slot Handles Your Personal Data

At hobimain slot, your personal data is collected only for specific, defined purposes — account management, deposit and withdrawal processing via DANA, OVO, GoPay and QRIS, and fraud…

No third-party data salesDANA, OVO, GoPay & QRIS transaction privacyAccount data encrypted in transitDeletion requests honoured within 30 daysIndonesia-region data scope
hobimain slot How hobimain slot Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to request a copy of your stored data, correct inaccurate details, or ask us to delete your account information, our privacy support team is reachable seven days a week. You can expect an acknowledgement within 24 hours and a full resolution within 30 calendar days. For players in Bandung or anywhere across Indonesia, these channels are available in the same time window.

Team online

Live Chat

Start a live chat session directly from your account dashboard — our privacy team is available 07:00–23:00 WIB, seven days a week, to handle data requests and policy questions.

Email Support

Send your data request or privacy concern to our dedicated privacy inbox. We acknowledge every email within 24 hours and resolve most cases within 30 calendar days, as required by our internal policy.

Account Settings Panel

Navigate to Settings → Privacy in your account to download a copy of your stored profile data, update your communication preferences, or submit a deletion request without contacting support directly.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Data protection at hobimain slot is operational, not theoretical. From the moment you complete a deposit via GoPay to the moment a withdrawal lands in your OVO wallet, every step involves encrypted…

Encryption in Transit

All data moving between your device and our servers — including DANA and QRIS payment references — travels over TLS 1.2 or higher. We do not store raw card or wallet credentials on our own infrastructure.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the consent banner that appears on your first visit to hobimainslot.xyz.

Account Security Steps

Two-step verification is available under Settings → Security. We also send an automatic email alert whenever a new device or browser completes a login, giving you a chance to flag unauthorised access immediately.

Data Retention Schedule

Active account data is retained for the duration of your account plus 12 months after closure. Transaction logs tied to OVO or GoPay payments are kept for five years to meet financial record-keeping obligations where local law permits.

Third-Party Processors

We share payment references with DANA, OVO, GoPay and QRIS processors solely to complete transactions. These processors operate under their own privacy terms; we do not share data beyond what each transaction requires.

Data Deletion Requests

Submit a deletion request via Settings → Privacy or by emailing our privacy inbox. We complete verified deletions within 30 days and send a written confirmation once your data has been removed from active systems.

Your Privacy Policy Questions, Clearly Answered

The questions below cover what our Indonesian account holders ask most often about data rights, cookie handling, payment data, and how to contact us. If your question is not covered here, reach our privacy team via live chat between 07:00 and 23:00 WIB any day of the week.

We collect your name, email address, date of birth, and the payment identifiers linked to your DANA, OVO, GoPay or QRIS wallet. Device and browser session data is also logged for security purposes when you log in.

No. We do not sell, rent or trade your personal data to advertisers. Data is shared only with the payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your transactions, and with no other party.

Go to Settings → Privacy in your account and select 'Download my data'. Alternatively, email our privacy inbox and we will send a full data export within 30 calendar days of verifying your identity.

Yes. Submit a deletion request through Settings → Privacy or via email. We action verified requests within 30 days. Financial transaction logs may be retained longer where local law requires it, but your profile data is removed.

We use session cookies to maintain your login and analytics cookies to measure page performance. You can adjust preferences any time through the cookie consent banner or your browser settings — opting out of analytics cookies does not affect your account function.

We store only the transaction reference ID needed to reconcile your deposit or withdrawal. Raw wallet credentials and full payment tokens are never stored on our servers — they pass directly through the payment processor's encrypted channel.

Contact our privacy team immediately via live chat (07:00–23:00 WIB) or email. We will freeze suspicious activity on your account, run an access audit, and send you a written report of our findings within five business days.